FAQs

Welcome to the Daily Dreamer Co FAQ page. Here you’ll find answers to the most common questions about our handmade jewelry, ordering process, shipping, returns, and payments. If you need further assistance, our support team is always ready to help.

About Daily Dreamer Co

Q: When was Daily Dreamer Co founded?
A: Daily Dreamer Co was founded on May 17, 2021 with a passion for crafting high-quality handmade jewelry, including bracelets, earrings, and necklaces.

Q: Where can I shop your products?
A: You can shop our full collection directly at https://dailydreamerco.com.

Orders & Payments

Q: What payment methods do you accept?
A: We accept a variety of secure payment options, including:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal Wallet

All payment options are available at checkout.

Q: When is the order cut-off time?
A: Orders placed before 5:00 PM (GMT-05:00) Eastern Standard Time (New York) are processed the same business day. Orders placed after this time will be processed the next business day.

Shipping & Delivery

Q: How long does shipping take?
A: Delivery times vary depending on your location:

  • Handling Time: 1–2 business days (Mon–Fri)
  • Transit Time: 3–5 business days (Mon–Fri)
  • Estimated Delivery: 4–7 business days

Q: Do you offer free shipping?
A: Yes, shipping is free on all orders with no minimum purchase required.

Q: How can I track my order?
A: Once your order ships, you will receive a confirmation email with a tracking number to monitor your package.

Returns & Exchanges

Q: What is your return policy?
A: We accept returns within 30 days of delivery for both defective and non-defective products. Items must be in new, unused condition.

Q: Do you accept exchanges?
A: Yes, we accept exchanges for new, unused items within 30 days of delivery.

Q: Who covers return shipping costs?
A: - If your item arrives defective or damaged, we cover return shipping costs.

  • For non-defective items, customers are responsible for return shipping fees.

Q: How long does it take to get a refund?
A: Refunds are processed within 5 business days after we receive and inspect the returned item.

Product Information

Q: What kind of products does Daily Dreamer Co offer?
A: We specialize in handmade bracelets, earrings, and necklaces, designed with attention to detail and quality.

Q: Are your products new?
A: Yes, we only sell new, handcrafted jewelry pieces.

Customer Support

Q: How can I contact Daily Dreamer Co?
A: You can reach us through the following:

Additional Information

Q: Do you charge restocking fees?
A: No, we do not charge restocking fees on any returns or exchanges.

Q: Do you ship outside the United States?
A: At this time, we primarily ship within the U.S. Please check our website for updates regarding international shipping options.